Registering your new Jasic welding inverter(s) is a quick and easy way to further protect your investment.
JASIC's unrivalled commitment to after-sales service is based on understanding the importance of maximising productivity and minimising downtime for our customers.
For this reason we employ our own dedicated service team and do not use third party service agents.
When it comes to added value JASIC provides an experienced, highly skilled and responsive service team to
support your business.
Thank you for choosing Jasic!
At JASIC, our comprehensive warranty cover gives buyers the extra reassurance that Jasic's industry-leading welding inverters will fully meet their expectations.
Our warranty is evidence of our confidence and commitment to provide superior equipment, solutions and support.
We assure customers that when you choose a Jasic welding inverter, you can be certain you are getting a product that offers the best in quality, reliability, durability and after-sales service.
All new JASIC welding inverters, plasma cutters and multi-process units sold through the importer Wilkinson Star Limited within the United Kingdom & Ireland shall be warrantied to the original owner, non transferable, against failure due to defective materials or production. The warranty period is 5 years following the date of purchase. We recommend you register online within 28 days of purchase.
The original invoice is documentation for the standard 5 year warranty period.
Defective units shall be repaired or replaced by the company at our service facility. The company may opt to refund the purchase price (less any costs and depreciation due to use and wear). The company reserves the right to alter the warranty conditions at any time with effect for the future.
A prerequisite for the full warranty is that products are operated in accordance with the operating instructions supplied, observing the relevant installation and any legal requirements recommendations and guidelines and carrying out the maintenance instructions shown in the operator manual.
This should be carried out by a suitably qualified competent person.
Any warranty repairs may only be carried out by Wilkinson Star Limited otherwise the warranty will be invalidated.
The customer has no claim to loan or replacement products whilst repairs are being performed.
In the unlikely event of a problem this should be reported to the technical support team to review the claim.
Wilkinson Star will arrange at its expense to collect and return from our distributor (UK Mainland) welding inverters to be repaired under warranty.
The following falls outside the scope of the warranty:
Defects due to natural wear and tear
Failure to observe the operating and maintenance instructions
Connection to an incorrect or faulty mains supply
Overloading during use
Any modifications that are made to the product without the prior written approval of Wilkinson Star Limited
Software errors due to incorrect operation
Any repairs that are carried out using non-approved spare parts
Any transport or storage damage.
The warranty period is based on a single shift pattern. Units purchased for rental or hire are subject to separate warranty terms and conditions.
Direct or indirect damage as well as any loss of earnings are not covered under the warranty
External damage such as fire or damage due to natural causes, e.g., flooding.
NOTE: Under the terms of the warranty, accessories (such as remote controls), welding torches, their consumable parts, wire feed unit drive rolls and guide tubes, work return cables and clamps, electrode holders, connection and extension cables, mains and control leads, plugs, wheels, coolant, etc. are covered with a 3 month warranty.
Wilkinson Star Limited shall in no event be responsible for any third party expenses or expenses / costs or any indirect or consequential expenses/costs.
Wilkinson Star Limited will submit an invoice for any repair work performed outside the scope of the warranty.
A quotation for any non warranty will be raised prior to any repairs being carried out.
The decision about repair or replacement of the defective part(s) is made by the importer Wilkinson Star. The replaced part(s) remain(s) Wilkinson Star property.
Warranty extends only to the machine, its accessories and parts contained inside. No other warranty is expressed or implied. No warranty is expressed or implied in regards to the fitness of the product for any particular application or use.
The warranty period of your Jasic welding inverter or cutting inverter is subject to the following conditions:
The warranty is subject to the equipment being maintained in accordance with the details shown in the instruction manual. It is recommended that any maintenance be carried by a suitably qualified and competent person.
The company reserves the right to contact users who have registered for extended warranty from time to time in the form of new product launches etc. Users reserve the right to unsubscribe at any time from any email communication.