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Service Returns Document
Please Note:
Warranty claims will only be accepted from authorised Jasic distributors and in the unlikely event of a problem this should be reported to the technical support team to review the claim.
This form must be completed and emailed to us before a collection can be arranged.
Product collections can only be arranged and collected from a UK authorised Jasic distributor.
Email Address: service@wilkinsonstar.com
We will endeavour to estimate/service/repair equipment within 3 working days from receiving the product in our workshop. Please allow additional time for transportation.
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If in our judgment you fail, or we suspect that you have failed, to comply with any term or provision of the product warranty terms, we reserve the right to deny you access to our services (or any part thereof).
We reserve the right, at our sole discretion, to update, change or replace any part of these warranty terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these warranty terms constitutes acceptance of those changes.